Quick links: Skip to content, Accessibility, Contact us, Site map.

FAQ: Before You Travel

  • How often does the ferry run?

    ...more

  • How much does it cost?

    ...more

  • Does the time of day vary the price?

    ...more

  • Do you offer group rates?

    ...more

  • How soon do I need to book?

    ...more

  • Do you have any special offers?

    ...more

  • What ages are classified as children?

    ...more

  • At what age can a child travel on its own?

    ...more

  • Can I pay with Tesco Clubcard vouchers?

    ...more

  • Can I pay with Bus Tokens?

    ...more

  • Once booked can I change it? Does it cost any extra?

    ...more

  • Does it matter if I have changed my car since booking?

    ...more

  • How do I cancel my existing booking, will I be charged to do this?

    ...more

  • What can I do if I lose my ticket?

    ...more

  • Do I need a passport?

    ...more

  • Can I take my dog?

    ...more

  • Can I send a vehicle across unattended?

    ...more

  • Can I use Multilink Tickets from any port ?

    ...more

  • Can I use Multilink Tickets with a different car?

    ...more

  • Are the ferries running on time?

    ...more

  • Can I take dangerous goods over?

    ...more

  • Can we take bicycles?

    ...more

  • Can I get through train tickets?

    ...more

  • Can i get a Railcard discount?

    ...more

  • Can I get reduced fares if I travel regularly?

    ...more

  • Is there a baggage allowance?

    ...more

  • Can I send packages across?

    ...more

  • Will my tickets be posted?

    ...more

Secondary Navigation
FAQ - Online Booking
FAQ - Before You Travel
FAQ - At the Port
FAQ - Onboard

Quote & Book

Journey type
Method of transport

E-News Signup

Sign up here for our latest news and special offers